At Mid City Custom Pools, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, https://www.midcitypools.com/.

1. Information We Collect

We may collect personal information when you:

• Fill out a contact form
• Request a consultation
• Call or email us directly
• Leave a review or comment

Types of data collected may include:

• Name
• Email address
• Phone number
• Address (if provided)
• Project details (via forms)
• IP address or browser data (via cookies)

2. How We Use Your Information

We use the information collected to:

• Respond to inquiries or service requests
• Schedule consultations
• Send follow-up communication
• Improve our website and services
• Understand customer needs and preferences

We do not sell or share your personal data with third parties for marketing purposes.

3. Cookies & Tracking

Our website may use cookies and similar tracking technologies (such as Google Analytics) to enhance your experience. These tools collect non-identifying technical data like browser type, pages visited, and time spent on the site.

You can disable cookies through your browser settings.

4. Third-Party Tools

We may use trusted third-party tools such as:

• Google Reviews for social proof
• Google Maps for location services
• Meta Pixel or other ad tracking for remarketing campaigns

These tools may collect data in accordance with their own privacy policies.

5. Data Security

We implement industry-standard security measures to help protect your information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights

If you’ve submitted personal information, you may:

• Request access to the data we have on file
• Ask for your information to be updated or deleted
• Opt out of future communications

To do so, contact us at: sales@midcitypools.com

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be reflected on this page.

8. Contact Us

Mid City Custom Pools
7700 Precinct Line Rd
Hurst, TX 76054
Email: sales@midcitypools.com
Phone: 817-835-9141