D. Dwayne Ogburn
I wanted to take a few moments to let you know how pleased we are with our recent pool remodel. We were referred to Mid City pools by our good friend Jay Canada with Nobile Tile. He told us that we would not go wrong in working with Mid City Pools…. He was absolutely correct. To be honest, I had my concerns when Andy Scott with synergy Custom Pools showed up representing Mid City Custom pools.. however, those concerns were quickly eliminated. Andy explained that he has had a long relationship with yourself and Mid City Custom Pools and that he does remodel work for Mid City Custom Pools. It was clear from the very start that Andy knew what he was talking about and was very helpful in explaining what/when/how things needed to be done. We quickly developed a comfortable relationship with Andy and his crews. Our pool/deck remodel was done very professionally; was completed as we were told and we could not be more pleased with the finished product. Andy went out of his way (was at y house on Sunday morning checking the water chemistry) to do us a good job and represented Mid City Pools in a very professional manner.. a very good business decision on your part.
My Wife & I appreciate the first rate job done with our pool/deck remodel and with our first experience dealing with Mid City Pools. We will definitely recommend Mid City Pools to our friends and Mid City Pools will be “our” Pool company from this day forward. Thank again for doing a 1st Rate job and please express our appreciation to your staff